Support Center

Roaming

Last Updated: Jan 04, 2016 09:16AM WET
What is the One World Roaming Bundle offer?

A flat fee All-in-one Roaming Bundle service for prepaid subscribers roaming on both Vodafone & partner networks. For details, dial *150# or visit the www.vodafone.com.gh
 
What is Roaming Information Service?

For info on roaming rates please txt the name of the country you will be roaming in to 150 or dial *150#. For more info visit the website or call +233302200200
 
What is the Vodafone World offer?

Save up to 90% on your roaming rates with the flat rates on the new Vodafone World roaming service whenever you roam on a Vodafone partner network in your destination country!
 
What is Africa Roaming?

Seamless roaming across all of the African “Vodafone /Vodacom” MNO’s as a value proposition (except Egypt). Flat rates for calls, sms and data to other 6 networks. Customers will be less likely to swap SIMs at the border when rates are lower and easier to understand (avoid bill shock).

How do I activate Roaming on my phone before travelling?

For post-paid, customers need to visit any of our retail shops, can also contact your account manager for activation. Prepaid customers can automatically roam.

Roaming Bundles

Pan African Daily Bundle

10 mins for Making Calls, 10 mins Receiving, 10 SMS, Data 10MB and it is valid for a day. This bundle can be used in these countries Vodacom and Safaricom in Kenya, Lesotho, DRC, South Africa, Tanzania and Mozambique.
To activate kindly dial *125*25#

Daily Passport
 
15 mins for Making Calls, 15 mins Receiving, 10 SMS, Data 5MB and it is valid for a day.
The bundles are eligible in Vodafone OpCos in the following Countries Albania, Czech Republic, Germany, Greece, Hungary, Ireland, Italy ,Malta, Netherlands, Portugal, Romania, Spain, Turkey, United kingdom
To activate kindly dial *125*21#  for GHS 20.00.
 
Weekly Passport
 
40 mins for Making Calls, 40 mins Receiving, 20 SMS, Data 15MB and it is valid for a 7 days.
The bundles are eligible in Vodafone OpCos in the following Countries Albania, Czech Republic, Germany, Greece, Hungary, Ireland, Italy ,Malta, Netherlands, Portugal, Romania, Spain, Turkey, United kingdom
To activate kindly dial *125*22#  for GHS 50.00.

 
AFRICA ROAMING SERVICE RATE

National Calls per minute

GH₵ 0.60
Calls made to Vodafone Ghana, Vodacom South Africa, Mozambique Tanzania ,Lesotho ,DR Congo, Safaricom irrespective of where they are  these receivers are located

Gh₵1.00
International Calls per minute GH₵ 1.15
Receiving Calls Free
Satellite Calls GH₵ 14.0
National SMS per message GH₵ 0.13
International SMS per message GH₵ 0.21
Data GH₵ 0.75/MB


How to manually search and select a network

For Android/Windows, please follow steps below:
Go to
 
1.        Select "Settings"
2.        Select "Wireless and networks"
3.        Select "More"
4.        Select "Mobile networks"
5.        Select "Data roaming", check box to activate roaming

 
For IOS please follow steps below:
Go to Menu

1.            Select "Settings".
2.            Select "Cellular".
3.            Select "Data Roaming" to change the setting (e.g., from on to off).
4.            Select "On" to activate roaming on your phone.


Power to you.
 
 

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