Support Center

Fonbuk Backup

Last Updated: Nov 10, 2015 04:57PM WET
Never lose your contacts again even if you lose your phone!Backup is FREE, Subscribing to the service will now cost  you GHc 2. This is valid until 31st December 2015 after which another backup in the new year will come at a 2 cedis charge.

Alternatively, a charge of 10 pesewas can be deducted by the system for every 5 contacts backed up till it sums up to the 2 cedis charge. 

What is Vodafone Address Book?

Vodafone Address Book is a service that allows Vodafone customers to save a copy of their SIM contacts on a central server for safe keeping.


How does it work?

The contacts on your SIM card are stored on a secure web server (database) that can only be accessed by you.


How do I back up my SIM card?

Go to Menu > Vodafone SIM Tool Kit > Address Book > Backup Now !


How do I retrieve my contacts after losing my phone or SIM damage?
 
Got to Menu on your phone > Select Vodafone Services > Choose Address Book > Select Help > Follow setup to retrieve contacts.

or 

Contact any Vodafone shop for a SIM swap.
 
Request for restoration of your SIM contacts.
 

Benefits to the Customer

Peace of mind
 
Flexibility over contact access
 
Hassle free 

Click on link here https://vdghana.weballynis.gemalto.com/CloudBackup/index.html to access the online portal.
 

Contact Us

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