Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

question

Donkor Christopher Oct 31, 2015 05:31AM WET

where can I get vodafone registration sim

Up -1 rated Down
Anita Oct 31, 2015 08:42AM WET Vodafone Ghana Support

Hello Christopher,

Good morning and thank you for contacting us.
Kindly visit the nearest Vodafone retail shop with a valid ID for assistance with the registration.
Please click on the link below to get list of retail shops and their locations.
http://support.vodafone.com.gh/customer/portal/articles/1822177

Do not hesitate to contact us again if you need further assistance.
Thank you and have a nice day.
Anita.

Up -1 rated Down
David Apr 24, 2017 09:12AM WEST
Dear sir/madame,how are you doing?
Please I need your help in submitting my industrial attachment letter. I went to one of your offices in Accra with the letter but I was inform to do it online and I have tried soo many times but its not working and I really need your help
Up 0 rated Down
Ellen Apr 24, 2017 11:24AM WEST Vodafone Ghana Support

Hello David,

Thank you for contacting us.

We acknowledge the feedback given and I apologize for any inconvenience caused you due to the challenges with submitting your industrial attachment letter.

Currently, our industrial attachment application process has ended. I will advise you please try applying again next academic year when we re-open for application.

We are always happy to help; do not hesitate to contact us should you require any further assistance.

Thank you for choosing Vodafone as your preferred network. Have a good morning.

Regards,

Ellen.

Up 0 rated Down
Padma Jun 15, 2017 06:00PM WET
Hello
I have got Vodafone broadband connection today
But I don't know how to my data used.
Your engineer has given user name and password but its not working
Kindly assist me
0543568956
Up 0 rated Down
Naa Jun 15, 2017 06:09PM WET Vodafone Ghana Support

Hello Christopher,

Thank you for bringing this issue to our attention.

I truly apologize for any inconvenience caused you with the service. I am happy to help.

Kindly assist me with your broadband number for further assistance.

I look forward to your prompt response.

Thank you for contacting Vodafone, have a nice evening.

Regards,

Naa.

Up 0 rated Down
Senthil kumar Jun 15, 2017 06:27PM WET
120521964
Up 0 rated Down
Naa Jun 15, 2017 06:37PM WET Vodafone Ghana Support

Hello Christopher,

Thank you for the details provided.

Kindly assist me with your broadband username name or broadband telephone number, as I am unable to retrieve any information on the account number you provided earlier.

I look forward to your prompt response.

Thank you for contacting Vodafone, have a wonderful evening.

Regards,

Naa.

Up 0 rated Down
Senthil kumar Jun 15, 2017 06:43PM WET
PADMA43
030222775
Up -1 rated Down
Naa Jun 15, 2017 07:06PM WET Vodafone Ghana Support

Hello Christopher,

Thank you for the details provided.I am willing to assist you.

Kindly assist me with your broadband telephone number, as the number (030222775) you provided earlier is incorrect.

Standing by for your prompt response.

Thank you for contacting Vodafone, have a good evening.

Best regards,

Naa.

Up 0 rated Down
Padma Jun 15, 2017 07:15PM WET
sorry
It is 0302227775
Up 0 rated Down
Naa Jun 15, 2017 07:51PM WET Vodafone Ghana Support

Hello Christopher,

Thank you for the number provided and answering my call.

As discussed on phone, a mail has been sent to the team in charge for further assistance with the password and broadband number. I will update you as soon as we receive any feedback from them.

Should you require any other assistance, please do not hesitate to contact us again.

Thank you for contacting Vodafone and have a blessed evening.

Best regards,

Naa.

Up 0 rated Down
Senthil kumar Jun 22, 2017 04:56PM WET
Hello Naa,
I am still waiting for your response.
Up 0 rated Down
Naa Jun 22, 2017 05:41PM WET Vodafone Ghana Support

Hello Christopher,

Thank you for getting back to us. I am happy to assist you.

Please accept my sincere apologies with regards to the late update. I am willing to assist you.

Kindly note, a follow up mail has been sent to the team in charge for an update on your account. Any feedback I receive will be communicated to you as soon as possible. I will kindly plead with you to bear with us, as we work to resolve the issue.

Once again, any inconvenience caused you is deeply regretted.

Should you require any other assistance, please do not hesitate to contact us again.

Thank you for contacting Vodafone and have a blessed evening.

Best regards,

Naa.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

x
0b4e412408f2b5aafe923d5d855b4780@vodafoneghana.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete