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Working with Vodafone Cash

Simon Zhou Oct 26, 2016 03:23PM WEST

Hello

Please can I have the contact number/contact email to get in touch with Vodafone Cash in the Ghana side as we'd like to start a partnership with Vodafone Cash

Many thanks
Simon

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Naa Oct 26, 2016 04:01PM WEST Vodafone Ghana Support

Dear Simon,

Good afternoon and I will be pleased to assist you with your Vodafone cash enquiry.

Kindly confirm the region you are located in and if possible your exact location to help us advise accordingly with the number of a lead closest to you.

We look forward to hear from you and assist further.

Thank you for considering to do business with Vodafone, have a good evening.

Regards,

Michelle.

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Simon Zhou Oct 31, 2016 03:02PM WET
Hi Michelle

Thanks for your reply,

We're actually located in London, do you happen to have a sales team that you can put me in touch with?




Regards
Simon
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Naa Oct 31, 2016 05:14PM WET Vodafone Ghana Support

Dear Simon,

Thank you for your feedback to us.

Kindly call 233207000963 for Accra East or alternatively 233207000974 for Accra West and our team will be pleased to help you with the procedure.

Thank you for contacting us and you are always welcome should you require additional assistance.

Regards,

Michelle.

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Simon Zhou Nov 01, 2016 04:45PM WET
Thanks Michelle

Do you have a head office in Accra? if so could you give me contact details?

Many thanks
Simon
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Abigail Nov 01, 2016 05:19PM WET Vodafone Ghana Support

Hello Simon Zhou,

Kindly be informed that we do not have a retail outlet( for assistance) at our Head Office.

However, our Head Office is located at South Liberation Link, Manet Tower A, Airport City, Accra-Ghana

You can view list of retail outlets in the link below.
http://support.vodafone.com.gh/customer/portal/articles/1822177-vodafone-retail-shops-location-and-landmark

Do not hesitate to reach out to us should you need further assistance.
Thank you for getting in touch with us. Enjoy the rest of your day.

Regards,

Abigail.

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Kelvin Mar 03, 2017 01:23PM WET
Please I've sent someone money using Vodafone cash the number is correct. But the person hasn't received the money and it's been 24hrs since I sent the money. Please I need help
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Sonia Mar 03, 2017 01:45PM WET Vodafone Ghana Support

Hello Kelvin,

Thank you for bringing this issue to our attention.

I apologise any inconvenience caused with you with the service. I am happy to assist you.

Kindly provide us with your name, your number, your date of birth as well as the ID type and ID number. Also, provide the recipient number as well for further assistance.

I look forward to your prompt response.

Thank you and have a good day.

Regards,

Sonia.

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