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I cannot hear a ring tone on my phone

Moses Nov 23, 2016 07:56PM WET

I have a vodafone line which I use for both fixed broadband and voice. I have been away for some time and when I returned I could not hear a dial tone. My number is 0302427672.

Kindly help.

Thanks.

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Naa Nov 24, 2016 09:15AM WET Vodafone Ghana Support

Dear Moses,

Good morning and thank you for bringing your challenge to our attention. I am pleased to help.

Kindly check the cable connections at your end; if possible, please unplug and re-plug the cables and should the challenge persist, kindly assist us with an alternative mobile number to help us forward a report on the account.

Looking forward to your response.

Thank you for contacting Vodafone, have a blessed Thursday.

Regards,

Michelle.

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