I am trying tpo transfer credit from my phone to another vodafone number but the short code *116*.........also asks for my PIN. I never used a PIN and never created one. What do I do to complete this transaction?
Hello Cudjoe Azumah,
Good afternoon and thank you for contacting us.
I am happy to assist you.
Kindly note that the code to transfer credit is *516*number*amount*1234(PIN)#. Please note that the PIN is required to complete the process and the default is 1234.
This PIN is required because some customers may want to protect their account from unauthorized access and may want to customize their PIN.
Do not hesitate to contact us again if you need assistance with the service.
Thank you and have a Merry Christmas.