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Unable to bundle my credit

Claudia Feb 21, 2017 03:02PM WET

Hi,

I just added 10 cedis to my account but I'm not able to purchase data. It tells me I have insufficient funds when I just topped up my credit a few minutes ago.
I've been trying to contact your customer support line (100) butI'm not able to speak to customer rep. Can anyone assist me on this.

Thanks

Up -1 rated Down
Jessica Feb 21, 2017 03:10PM WET Vodafone Ghana Support

Hello Claudia,

Good afternoon and thank you for bringing the issue to our attention.

I do apologise for your inability to purchase a bundle at the moment. I am pleased to assist you.

Kindly provide me with the number in question for assistance.

Hope to hear from you soon.

Thank you for contacting Vodafone and enjoy the rest of the day.

Regards,

Jessica.

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