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SIM card problems

Qweku Feb 28, 2017 01:59PM WET

I got a replaced sim for my ported number and for 3 days now the SIM is still not activate to make calls. All that's shows is emergency on the network status. And I can't reach any customer services reps.

Up -1 rated Down
Abigail Feb 28, 2017 02:04PM WET Vodafone Ghana Support

Hello Qweku,

Good afternoon and thank you for contacting us.

I apologise for the issue you have with your SIM which was replaced.

Kindly provide me with your number and serial number on the new SIM card so I can confirm if the SIM replacement was successful.

Thank you.

Regards,

Abigail

Up 0 rated Down
FREDERICK AZANE KODWO Mar 04, 2017 08:27PM WET
HOW CAN I RETRIEVE MY NUMBER IF I HAVE FORGOTTEN
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Felix Mar 04, 2017 08:46PM WET Vodafone Ghana Support

Hello Qweku,

Please dial *127# to see your number.

Thank you for contacting Vodafone and have a nice day.

Regards,

Felix.

Up 0 rated Down
Sisu Abdul Rahman Apr 08, 2017 08:28AM WEST
Am finding it difficult to get Vodafone x.
What I do to get on it.
Up 0 rated Down
Felix Apr 08, 2017 10:20AM WEST Vodafone Ghana Support

Hello Sisu Abdul Rahman,

Good morning and thank you for contacting us. I am very sorry for any inconvenience caused.

May I please know the feedback you get when you try to activate the Vodafone X?

I hope to hear from you soon.

Thank you for contacting Vodafone and have a nice day.

Regards,

Felix.

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