Please anytime i try updating or downloading an app from google play. the data connection atoumatically goes off, but stays on when am downloading a song or video.i kindly need your help.....
Good morning and thank you for contacting us.
I apolgise for the issue you have with your playstore.
Please be informed that if you can access the internet in general, then the problem is not from the internet but from the playstore which we do not have access to.
I will advise that you uninstall and reinstall the playstore to confirm changes.
Do not hesitate to contact us again should you need further assistance.
Thank you and enjoy the rest of your day.