Please, I am on Vodafone X. I had a balance of 2.26700 Ghc and i recharged 10 Ghc to enable me to activate my monthly charges on vodafone x. after recharging, i still had 2.26700 Ghc with a bonus of 10 Ghc which i subscribed. i want to find out why my main account balance is still 2.26700 and not 12.2670 Ghc?
Good afternoon and thank you for contacting us. I am very sorry for any inconvenience caused.
I will be more than pleased to check on it for you.
Kindly provide me with the number as well as the date and time in order to check on it for you. I look forward to hearing from you again soon.
Thank you for contacting Vodafone and have a nice day.
Hello Nicholas Bakal,
Good evening and thank you for contacting us. I apologise for the over scratched card.
Please provide me with the number you want to recharge on the the PIN numbers, replacing * with the missing numbers in sequential order so I can assist with the recharge from my end.