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INACTIVE SIM SWAP

JOHNSON AGYARE Apr 04, 2017 04:53PM WEST

PLEASE I HAVE A SIM WHICH I NEED TO SWAP WHICH I HAVE BOUGHT BLANK SIM FOR THE SWAPPING. BUT I HAVE VISIT VODAFONE OFFICE AT NUNGUA JUNCTION MALL FOR HELP AND EVEN TRIED TO GET HELP FROM VODAFONE WHATSAPP LINE. UP TO NOW THE SOLUTION I HAVE RECEIVED IS EXCUSES AND PROMISES.
HERE IS MY LAST PLACE TO GET MY HELP FROM AND IF NOTHING HAPPENS HERE. THEN I WILL GO FOR DIFFERENT SIM AND FROM DIFFERENT NETWORK.

Up 0 rated Down
Anita Apr 04, 2017 06:35PM WEST Vodafone Ghana Support

Good evening Johnson,

Thank you for bringing this to our attention.

I apologize for the delay in getting your SIM swapped. I am happy to be of assistance to you.

Kindly give me details on the issue and provide me with your number and the following registration details for assistance.
1. Your full name
2. Date of birth
3. ID type used for the registration.

I look forward to your response.

Thank you for contacting Vodafone, have a nice day.

Regards,

Anita,.

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