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Installation

Kofi Ansah Apr 15, 2017 06:44AM WEST

Hello Vodafone you've been a disappointment to me once again. I was promised that my broadband installation was going to take place within 8 days of making my payment. Yet over 14 days down the line and it hasn't been installed. You don't even bother to call me and give me update. Anytime I call no seems to know what is happening. You are treating your customers like rubbish because you have no competitors. There is no way I will recommend you to anyone. Kindly sort this mess out.
Thanks
Kofi Ansah
Account number 160481782

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Felix Apr 15, 2017 12:49PM WEST Vodafone Ghana Support

Dear Kofi Ansah,

Good morning and thank you for contacting us. I am very glad to assist you.

I am very sorry for any inconvenience caused

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Felix Apr 15, 2017 12:51PM WEST Vodafone Ghana Support

May I please know when you made the payment? I look forward to hear from you soon.

Thank you for contacting Vodafone and have a nice day.

Regards,

Felix.

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