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why this stress

jay May 11, 2017 12:18PM WEST

vodafone why cant i talk to any of your agent when i dail 100. is so hurtful when you need help and find non. please do something wai. MTN have agents you can talk to whenever one dail 100.
thank you for your coperation

Up -1 rated Down
Abigail May 11, 2017 02:43PM WEST Vodafone Ghana Support

Hello Jay,

Good afternoon and thank you for contacting us.

I apologise you are unable to reach us on 100.

When you dial 100 , please listen to the voice command and choose to the fourth option. At the fourth option, kindly listen to the end.
It says press 0 to speak to an agent.

Do not hesitate to contact us again should you need further assistance with the service.

Thank you and have a blessed day.



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