Anytime I buy credit you guys deduct an amount from my credit even when I haven't borrowed credit.
Please do something about it else you gonna loss a customer.
Its really annoying guys do something about it asap
My number ... 0205823842
Thank you for bringing this issue to our attention.
Please accept my sincere apologies for the lost credit. I am willing to assist you.
Kindly note, checks on your account shows no lost credit. I will be glad if you can assist me with the date and time you lost the credit.
I look forward to your prompt response.
Thank you for contacting Vodafone, have a nice evening.
Hello Jose Addai Asante,
Thank you for bringing this to our attention.
I apologize sincerely for any inconvenience caused you; I am happy to help.
Checks on your account showed no evidence of purchased Vodafone x package on the (06/06/2017). The last activation on the account was on the 31/05/2017.
You can kindly request for details on your transaction history via Disclosures.GH@vodafone.com
I am available to assist you again should you require further assistance.
Thank you for contacting Vodafone, have a good day.