Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Vodafone customer care

Grace Jun 01, 2017 05:13PM WET

Anytime I buy credit you guys deduct an amount from my credit even when I haven't borrowed credit.
Please do something about it else you gonna loss a customer.
Its really annoying guys do something about it asap

My number ... 0205823842
Thank you

Up 0 rated Down
Naa Jun 01, 2017 05:54PM WET Vodafone Ghana Support

Dear Grace,

Thank you for bringing this issue to our attention.

Please accept my sincere apologies for the lost credit. I am willing to assist you.

Kindly note, checks on your account shows no lost credit. I will be glad if you can assist me with the date and time you lost the credit.

I look forward to your prompt response.

Thank you for contacting Vodafone, have a nice evening.



Up 0 rated Down
Jose Addai Asante Jun 07, 2017 02:18PM WET
I'm having problem with my Vodafone X sim, I bundled just yesterday 06/06/2017 @ night for monthly offer and all my data is taken away. I've been quite for sometime now but this time I can't take it anymore... please fix it for me asap cos I have important stuff to send.... this is my # 0203758580
Up 0 rated Down
Anita Jun 07, 2017 04:35PM WET Vodafone Ghana Support

Hello Jose Addai Asante,

Thank you for bringing this to our attention.

I apologize sincerely for any inconvenience caused you; I am happy to help.

Checks on your account showed no evidence of purchased Vodafone x package on the (06/06/2017). The last activation on the account was on the 31/05/2017.

You can kindly request for details on your transaction history via

I am available to assist you again should you require further assistance.

Thank you for contacting Vodafone, have a good day.



Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found