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Credit deducted from my vodaphone cash and yet not reflecting in my credit balance

mark mensah Jun 06, 2017 07:59PM WET

how do i get my grievances addressed, i bought credit through vodaphone cash the credit didn't reflect in my balance but the said amount was deducted from my money wallet as well.which help line should i call for rectification

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Naa Jun 06, 2017 08:05PM WET Vodafone Ghana Support

Hello Mark,

Thank you for bringing this issue to our attention.

I truly apologize for not receiving the credit after purchasing it. I am happy to help.

Kindly be informed that, you will be credited within 24 hours as we were facing a little challenge on our cash platform.

Please contact us again should you require any further assistance.

Thank you for contacting Vodafone and have a great evening.



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