Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Credit deducted from my vodaphone cash and yet not reflecting in my credit balance

mark mensah Jun 06, 2017 07:59PM WET

how do i get my grievances addressed, i bought credit through vodaphone cash the credit didn't reflect in my balance but the said amount was deducted from my money wallet as well.which help line should i call for rectification

Up 0 rated Down
Naa Jun 06, 2017 08:05PM WET Vodafone Ghana Support

Hello Mark,

Thank you for bringing this issue to our attention.

I truly apologize for not receiving the credit after purchasing it. I am happy to help.

Kindly be informed that, you will be credited within 24 hours as we were facing a little challenge on our cash platform.

Please contact us again should you require any further assistance.

Thank you for contacting Vodafone and have a great evening.

Regards,

Naa.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

x
0b4e412408f2b5aafe923d5d855b4780@vodafoneghana.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete