how do i get my grievances addressed, i bought credit through vodaphone cash the credit didn't reflect in my balance but the said amount was deducted from my money wallet as well.which help line should i call for rectification
Thank you for bringing this issue to our attention.
I truly apologize for not receiving the credit after purchasing it. I am happy to help.
Kindly be informed that, you will be credited within 24 hours as we were facing a little challenge on our cash platform.
Please contact us again should you require any further assistance.
Thank you for contacting Vodafone and have a great evening.