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UNSTABLE INTERNET CONNECTION

Richmond Nyante Jul 03, 2017 07:53AM WEST

For the past three weeks my internet has not been stable. The maximum stable time is 2 minutes then the link goes off. Don't know the actual problem. Have tried to contact 100 severally without any success. I urgently need your help, thanks. My line number is 0302416158.

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Dorothy Welsing Jul 03, 2017 08:10AM WEST Vodafone Ghana Support

Hello Richmond,

Thank you for contacting us,I am happy to assist you.

Apologies you are having issues with the service.

Kindly note checks on the account show you are connected to the service at the moment.

Please assist with feedback for further assistance.

Standing by for your response.

Thank you and have a a nice day.

Regards,

Dorothy.

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Padma Jul 19, 2017 06:15PM WEST
Hi
I am Senthil from North industrial area Accra
Since yesterday i have been facing internet problems.
0302227775

Please kindly look into this matter
My contact number
0543568956
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Senthil kumar Jul 19, 2017 06:54PM WEST
Hello
Please provide direct customer care line
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Anita Jul 19, 2017 07:04PM WEST Vodafone Ghana Support

Hello Padma,

Thank you for bringing this to our attention.

I apologize for the difficulty you are experiencing with the service; I am happy to help.

Please provide me with the current status of the ADSL light for assistance.

Your prompt response will be much appreciated.

Thank you for contacting Vodafone, enjoy the rest of the day.

Regards,

Anita.

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Padma Jul 19, 2017 08:02PM WEST
ADSL is blinking vocationally
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Padma Jul 19, 2017 08:03PM WEST
ADSL is blinking vocationally
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Anita Jul 19, 2017 08:11PM WEST Vodafone Ghana Support

Hello Senthil kumar,

Thank you for contacting us; I am happy to help.

Kindly call us on 100 for assistance on all enquiries.

I am available to assist you again should you require further assistance.

Thank you for contacting Vodafone, enjoy the rest of the day.

Regards,

Anita.

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Padma Jul 19, 2017 08:13PM WEST
I am calling 100 but no proper response
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Anita Jul 19, 2017 08:21PM WEST Vodafone Ghana Support

Hello Padma,

Thank you for the details provided.

Please note that a report has been raised for our support team to investigate and assist with resolving the issue. The ticket ID on the issue is 1-NCUR78H and this take within 5 working days to be resolved.

Please do not hesitate to contact us again if you need further assistance.

Thank you for contacting Vodafone, enjoy the rest of the day.

Regards,

Anita

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