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I need help

Joshua Yeboah Jul 28, 2017 08:42AM WEST

I bought Vodafone credit of ghc 16 to activate Vodafone X monthly. in fact, the process went through successfully but my data is still 0 byte, however, the credit has been deducted.
my number 0205833064.

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Jessica Jul 28, 2017 10:45AM WEST Vodafone Ghana Support

Hello Joshua,

Good morning and thank you for contacting us.

I do apologise for the inconvenience caused you. I am pleased to assist you.

Kindly note checks on the account indicate there is a report which is currently receiving attention and we will keep you updated with the progress made via SMS.

Kindly bear with us, as the team in charge investigate the issue. Issues of this nature is resolved within 24 hours.

Thank you for contacting Vodafone and have a great day.



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Joshua Yeboah Jul 28, 2017 08:13PM WEST
God bless you for your good works. The problem has been resolved.
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Anita Jul 28, 2017 08:58PM WEST Vodafone Ghana Support

Hello Joshua,

Thank you for the update on the status of the issue, it is very much appreciated.

I am glad the issue has been resolved and you are enjoying the service.

Please do not hesitate to contact us again if you need further assistance.

Thank you for contacting Vodafone, have a good evening.



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