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Internet connection

Abdallah Sep 16, 2017 01:49PM WEST

Hi
I would to inform I'm disappointed with your service at all,
I have request internet for my house fiber optic and since two week the installation still didn't finished.
I don't know why take so long !
Please send some body to finished the installation today.
Orel Ghana Residency East legon.
Regards
Abdallah

Up -1 rated Down
Naa Sep 16, 2017 04:41PM WEST Vodafone Ghana Support

Hello Abdallah,

Thank you for bringing this issue to our attention.

Please accept my sincere apologies with regards to the fiber application service. I am willing to assist you.

Kindly assist me with your application reference number and confirm if you have been called for payment, for further assistance.

I look forward to your response.

Thank you for contacting Vodafone and have a great weekend.

#HappyToHelp. Naa.

Up 0 rated Down
Ronnie Oct 19, 2017 03:41PM WEST
I need to work and I use my fone to that and this morning your lost the connection to internet. I was put more bundles and I continue without internet. Istay at Kasoa-GH.
Up 0 rated Down
Abigail Oct 19, 2017 05:34PM WEST Vodafone Ghana Support

Hello Ronnie,

We apologise for your inability to browse.You are presently experiencing a temporary challenge with your ability to browse due to an ongoing upgrade. Please the challenge will be resolved within the shortest possible time.

Thanks

#HappyToHelp

Abigail

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