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My Vodafone App bonus is vanished

ama Sep 21, 2017 05:39PM WEST

After using My Vodafone App for some months now I stopped receiving bonus on the top up through the App. I was trying to solve this issue or at least to get to know what happened by Call centre, but in vain. ( May be you can explain why I stopped receiving this kind of bonus and how can I restore it please.

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Jessica Oct 11, 2017 10:44AM WEST Vodafone Ghana Support

Hello Ama,

Good morning and thank you for contacting us. I am pleased to assist you.

Kindly note the bonus credit on MyVodafoneApp you were receiving was a promo which was running but has ended. Hence , your inability to receive bonus.

Do not hesitate to contact us again if you need further assistance.

Thank you for contacting Vodafone and have a great day.

#HaapyToHelp. Jessica.

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