I had ghc22 in my airtime account. I checked it this morning and I'm told I have just ghc2 remaining. Yesterday I bundled ghc11. 99....my current account balance should be about ghc10... I'm also being reminded that my SOS is ghc11... When I haven't borrowed.... This is the second time this event is happening... I need my airtime retrieved as soon as possible
Good evening and thank you for contacting us.
Apologies for the deductions on your account; I am happy to help.
Please assist me with the number and date the issue occurred to aid investigations.
I look forward to you response.
Thank you for have an awesome night.