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Ureasonable loss of data/ credit

Wilson Oct 12, 2017 07:23AM WEST

Why vodafone drops users data / credit? Last week I purchased GHC 16 for my Vodafone X and within a minute the data dropped from 2GB to 1 GB. How? Why?

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Jessica Oct 12, 2017 08:16AM WEST Vodafone Ghana Support

Hello Wilson,

Good morning and thank you for bringing the issue to our attention. I do apologise for the deduction on your account. I am pleased to assist you.

Kindly confirm the number, date and time the issue occurred for checks please.

Hope to hear from you soon.

Thank you for contacting Vodafone and have a great day.

Regards,

Jessica.

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