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LAN connection on Fixed Broadband not working

Edmund Ankomah Oct 19, 2017 03:32PM WEST

So, for the past week, the LAN ethernet connection on my fixed broadband router has not been working. Only the WiFi works. I called the customer care and I was guided to do a few modifications on my broadband setup. But that did not solve the problem. The contact person I spoke with seemed confused about the situation.Could you please assist me fix this problem as soon as possible? Thank you.

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Jessica Oct 19, 2017 05:07PM WEST Vodafone Ghana Support

Hello Edmund,

Good afternoon and thank you for bringing the issue to our attention. i do apologise for the inconvenience caused you. I am pleased to assist you.

Kindly provide us with the broadband number and a number you can be reached on for assistance.

Hope to hear from you soon.

Thank you for contacting Vodafone and enjoy the rest of the day.

Regards,

Jessica.

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