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Data paid for and not given, I have been a victim of crime

K Owen Nov 01, 2017 02:16PM WET

I had gone to Vodacom store in Junction Mall and asked and paid for 10GB of data on my wireless router, 10GB for a price of 150GH.
I went online when returning home and saw I had only 100GH on my sim and now next day I have no data at all.

What is my next step in your opinion ?

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Anita Nov 01, 2017 03:23PM WET Vodafone Ghana Support

Hello Owen,

Thank you for getting in touch with us.

I truly apologise for the inconvenience caused you with regards to the data issue; I will be pleased to assist you.

Please provide me with your number, date and time the issue occurred for investigations and assistance.

I look forward to your response.

Thank you for contacting Vodafone, have an awesome evening.

Regards,

Anita.

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