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Unfairness of yendi agoro promo

Nancy Jenkins Jan 26, 2018 01:56PM WET

This network is not really doing so much for it's customers. How is it fair that to win the points needed for a shopping voucher you spend more than what you actually get as a "reward"? The shopping voucher isn't even half the amount of money required to win corresponding points! And no matter how many spins you waste your money on the likelihood of getting anything aside points or data and calls which only last for 24 hours is extremely and horribly low. The whole aim of your promo is to make money which you'll obviously succeed in doing.
Do more for your customers instead of robbing them blind!

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Fritz Jan 26, 2018 02:46PM WET Vodafone Ghana Support

Hi Nancy,

Good afternoon and thank you for bringing this to our notice.

Apologies for the challenges you are experiencing with the Yendi Agoro promo.
Please be informed the Yendi Agoro promo is genuine and authentic; customers accounts shall be credited accordingly with the exact prizes they have won.
Kindly click here for more details on the Yendi Agoro promo.

Thank you for contacting Vodafone and enjoy the rest of your day.

#HappyToHelp. Fritz.

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DIVINE Boampong Jan 29, 2018 10:34PM WET
All that this app can offer is points and data .. you can spin for about 1000 times and win 1000 points .. what kind of cheat is this . Vodafone is really not performing. You have to do things that will let your customers enjoy your service . It's very bad . And am not going to do again
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Hameed Mohammed Feb 07, 2018 05:15PM WET
I share the views of Divine and Nancy and it is worthless to waste your hard earned money in this customer ripping off game. Ungrateful. Talking advantage of loyal customers. I am quitting the game.
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Naa Feb 07, 2018 05:36PM WET Vodafone Ghana Support

Hi Nancy,

Kindly note, you can use your points to redeem prizes on the app.

Thank you for contacting Vodafone and enjoy the rest of your day.

#HappyToHelp. Naa.

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Bright Feb 08, 2018 09:12PM WET
If you can't provide what you promise concerning the promo then why bother establishing it based on deceiving customers? I have been spinning and spinning but only points I get and nothing else. Please make it right.
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Richmond Tunu Feb 09, 2018 08:35AM WET Vodafone Ghana Support

Hello Bright,

Good morning and thank you for contacting Vodafone. I am pleased to assist you.

Please be informed that this promo is a game and like all games you stand a chance of winning different prizes.
The more you play, the higher your chances of winning prizes. There are lots of customers who are also playing and have won other amazing prizes so this not any form of deception. In your case you said you only win points. There is an option where you can also use the accumulated points to redeem prizes. So all you need to do is to keep playing to increase your points. Kindly access the link to see how you can redeem the points for various prizes.

Should you require further assistance, do contact us again.

#TheFutureIsExciting #HappyToHelp. Rich.

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Hancock Feb 19, 2018 01:37AM WET
Vodafone is using this dam app to connive the users of this network and they have to know that its not fair at all. I have been playing this since 2017 but I have never won entertainment, star price nor electronic, it's all about points,data and on-net,if so then why do you put other prices on the spin board,I know this how thief's work with ideas but its unfair if you treat customers like this. My friends and I with others have even discarded our sim cards because we hate being with thief's.wuuuu,bad network wuuuu.
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Richmond Tunu Feb 19, 2018 07:29AM WET Vodafone Ghana Support

Hello Hancock,

Good morning and thank you for contacting Vodafone. I am pleased to assist you.

Yendi agro is a game hence players get to win different prizes. I am sorry if you were unable to win other prizes. Like all other games luck also play a part. You need to keep playing to increases your chances of winnning. Other players have won exciting prizes. There is also the option where you can redeem your accumulated points. Please access the link for more information on the promo.

#TheFutureIsExciting #HappyToHelp. Rich.

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