Support Center

Phone book Backup

Last Updated: Apr 13, 2018 02:59PM WEST
Never lose your contacts again even if you lose your phone! Subscribing to the service will now cost  you GHc 2. After which a yearly renewal fee of Ghs 2 charge applies.

What is Vodafone Address Book?

Vodafone Address Book is a service that allows Vodafone customers to save a copy of their SIM contacts on a central server for safe keeping.

How does it work?

The contacts on your SIM card are stored on a secure web server (database) that can only be accessed by you.

How do I back up my SIM card?

Go to Menu > Vodafone SIM Tool Kit > Address Book > Backup Now !

How do I retrieve my contacts after losing my phone or SIM damage?
Got to Menu on your phone > Select Vodafone Services > Choose Address Book > Select Help > Follow setup to retrieve contacts.


Contact any Vodafone shop for a SIM swap.
Request for restoration of your SIM contacts.

Benefits to the Customer

Peace of mind
Flexibility over contact access
Hassle free 

Click on link here to access the online portal.

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