Support Center

Phone book Backup

Last Updated: Apr 13, 2018 02:59PM WEST
Never lose your contacts again even if you lose your phone! Subscribing to the service will now cost  you GHc 2. After which a yearly renewal fee of Ghs 2 charge applies.

What is Vodafone Address Book?

Vodafone Address Book is a service that allows Vodafone customers to save a copy of their SIM contacts on a central server for safe keeping.


How does it work?

The contacts on your SIM card are stored on a secure web server (database) that can only be accessed by you.


How do I back up my SIM card?

Go to Menu > Vodafone SIM Tool Kit > Address Book > Backup Now !


How do I retrieve my contacts after losing my phone or SIM damage?
 
Got to Menu on your phone > Select Vodafone Services > Choose Address Book > Select Help > Follow setup to retrieve contacts.

or 

Contact any Vodafone shop for a SIM swap.
 
Request for restoration of your SIM contacts.
 

Benefits to the Customer

Peace of mind
 
Flexibility over contact access
 
Hassle free 

Click on link here https://vdghana.weballynis.gemalto.com/CloudBackup/index.html to access the online portal.
 

Contact Us

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