Support Center

Pre-Paid SIM Life Cycle

Last Updated: Jan 04, 2016 09:09AM WET
1. What happens to my SIM card if i don't use it for 3 months ?
Ans.The number becomes inactive if not used for 3 months.During this phase, you cannot make calls but can only receive calls.

2. How do i get my number active after 3 months ?
Ans. It can only be activated by topping up your account. 

 
3. What happens to my SIM card if i don't use it for 6 months ?
Ans. When the Number is inactive for 180 days the subscriber account gets expired and the number is deactivated.
 
4. How do i get my number active after 6 months ?
Ans. Kindly visit the nearest retail shop to confirm if the number is still in the system and can be restored. 

Contact Us

x
0b4e412408f2b5aafe923d5d855b4780@vodafoneghana.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete