Support Center

Fixed Broadband

  • My internet has been down for a week oo!

    Since my internet went down on 16th April and I opened a support ticket on 17th April, I have been waiting and...

    4 Support Answers 4 Community Answers Apr 25, 2018 08:12PM WEST
  • Internet issue pending after a week

    I have placed 3 calls to 100 on this same issue and none of them have yielded any result. The first call was o...

    1 Support Answer 1 Community Answer Apr 03, 2018 10:41AM WEST
  • Huawei modem.

    We have fiber, but our huawei modem seems to be very weak. Does anyone has experience with TP link? And does t...

    1 Support Answer 0 Community Answers Feb 09, 2018 05:05PM WET
  • Wifi router disconnected since yesterday

    Good Morning, My router has been disconnected since yesterday night and im unable to connect to the internet....

    12 Support Answers 14 Community Answers Feb 04, 2018 10:46AM WET
  • Reconfigure HG8245H Modem

    How do I configure HG8245H modem?

    2 Support Answers 1 Community Answer Jan 27, 2018 10:07AM WET
  • Outage

    I have tried all troubleshooting available and the Internet is still not working. Is there currently an outage...

    2 Support Answers 2 Community Answers Nov 06, 2017 07:57AM WET
  • FBB setting

    I have been trying to set up my FBB account but i don't know the modem id user and don't really know...

    2 Support Answers 2 Community Answers Nov 02, 2017 11:55PM WET
  • LAN connection on Fixed Broadband not working

    So, for the past week, the LAN ethernet connection on my fixed broadband router has not been working. Only the...

    2 Support Answers 2 Community Answers Oct 19, 2017 03:32PM WEST
  • Fixed Broadband balance

    Good Evening, For the past hour or so i have been trying to learn the balance of my vodafone broadband accou...

    24 Support Answers 27 Community Answers Oct 14, 2017 07:01PM WEST
  • Horrible Vodafone Service

    Why can't Vodafone provide better customer service? My phone line/Broadband line has been down for two d...

    4 Support Answers 3 Community Answers Oct 14, 2017 01:20PM WEST

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