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No internet

Padma Sep 07, 2017 08:44PM WEST

Hi
This is Padma
My internet is having problems every day night
I have made many complaints
Kindly give solution or compensation

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Dickson ofosu Sep 08, 2017 04:47AM WEST Vodafone Ghana Support

Hello Padma,

Good morning and thank you for bringing this to our attention.

I sincerely apologise for the delay in resolving your issue, I am ready to help.

Please share your number and location with me for checks assistance.

Looking forward to your response.

#HappyToHelp Dickson.

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Alex Kabujah Dec 14, 2017 12:22PM WET
Hello, Please am having a problem when sending a 10-15mb files, i contacted your customer service and they increased it, but its not stable it goes off and comes back on kindly check it for me .this is my broadband information 0302406407 the name on the account is royal sweet limited thank you.
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Anita Dec 14, 2017 04:23PM WET Vodafone Ghana Support

Hello Alex Kabujah,

Thank you for getting in touch with us.

I truly apologize for the difficulty you experienced with the service; I am please to be of assistance to you.

Please note that your speed has been upgraded, kindly monitor progress and feedback.

I look forward to your response.

Thank you for contacting Vodafone, have an awesome evening.

#FutureIsExciting. #HappyToHelp. Anita.

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