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your non-functioning help desk

Alfred Nov 08, 2017 10:46PM WET

My call was not valued by you
I have no power over you
You have caused inconvenience
Your customer care is simply awful

Despite all your nice promotional slogans...:

Sorry, yet another bad experience with your help desk.
An incident report was made last Sunday, id no. 1-OZFYK7H.
Today I received a message that the incident was resolved?
How is that possible, nobody from Vodafone followed up, nobody came by despite the promises, your help desk on 0800 10000 never picked up. Bad service!

Up 0 rated Down
Dickson ofosu Nov 09, 2017 01:40AM WET Vodafone Ghana Support

Dear Valued Customer,

Good morning and thank you for bringing this to our attention.

I sincerely apologise for the bad experience you had, I am ready to help.

Checks however, indicate you are currently connect.

Please check and revert with feedback.

#HappyToHelp. #TheFutureIsExciting. Dickson.

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