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Vodafone cheating customers

Evans Feb 19, 2018 04:48PM WET

Why does Vodafone gh want to cheat its customers?.. You guys are running yendi agoro promo. The only thing you can win literally are points and some few megabytes of data. That aside, when you buy plays your credit is taken but the number of plays bought is not credited to you... You now have to go through the hustle of proving to customer care agent that you actually bought play but it was not given to you. Sometimes you never get a refund because the system says the the plays were credited to your account. Yesterday ghs2.4 was taken. I have not received a refund yet... Today too same amount gone I don't even know if I would get the refund because it takes customer service about 5 hours or sometimes more to reply to messages on what's app.. This thing is going overboard.. If u can't make the prizes winnable, at least let me get the plays I buy. This whole promotion is beginning to look like the biggest scam ever pull off by Vodafone gh

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Naa Feb 19, 2018 05:31PM WET Vodafone Ghana Support

Hello Amekudzi Evans,

Thank you for bringing this issue to our attention.

Please accept my sincere apologies. I am willing to assist you.

Kindly provide your number for further assistance.

I look forward to your response.

Thank you for contacting Vodafone and have a great evening.

#HappyTohelp. Naa.

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