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CHECKING BALANCE

eric Mar 01, 2018 12:08AM WET

WHY IS IT THAT, ADVERTISEMENT SEEM MORE IMPORTANT TO YOU THAN THE CUSTOMER TRYING TO CHECK HIS CREDIT OR BALANCE. ADVERTISEMENTS ARE NOT EVEN IN PREFERENCE. YOU JUST SEND ANY THING TO ANY BODY JUST LIKE THAT. FURTHERMORE!!!!!!!!! BY THE TIME WE CUSTOMERS READ OUR BALANCE ANOTHER TEXT APPEAR UNDER TWO SECONDS. WHY???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????.

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Anita Mar 01, 2018 05:01AM WET Vodafone Ghana Support

Hello Eric,

Thank you for getting in touch with us.

Apologies for any inconvenience caused you, I am happy to help.

Kindly give us details on exactly what transpired to enable us assist you better.

I look forward to your response.

Thank you for contacting Vodafone, have an awesome night.

#TheFutureIsExciting. #HappyToHelp. Anita.

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dominic oppong May 15, 2018 10:37AM WET
about my money,should go to this number +233202959573
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Elizabeth May 15, 2018 02:31PM WET Vodafone Ghana Support

Hello Dominic,

Good afternoon and thank you for contacting Vodafone. I am happy to help.

Kindly provide details on your query for assistance.

Standing by for your response.

Thank you for contacting Vodafone. Have a blessed day.
#HappyToHelp.Liz.

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Bakari Sadiq Nyari Jul 03, 2018 01:34PM WEST
Since I was connected on the broadband, I have never received any alert either via txt message or internet regarding my data. In all cases I suddenly realise that my data is finished and where possible I rush to go and top up. This is unlike other systems that will alert you. Why is it so? My number is 0372020119 and my mobile number is 0203372489
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Gloria Opoku Jul 03, 2018 02:21PM WEST Vodafone Ghana Support

Hello Bakari Sadiq Nyari,

Good afternoon and thank you for reaching us.

I am sorry you do not receive updates but I am happy to help.

Please confirm the name on the account and the package you are currently subscribed to for follow up.

Thank you.

Regards,

Gloria.

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