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Vodafone Mobile WiFi

Macbeth Ofori Mar 16, 2018 06:16AM WET

I have my mobile WiFi which is bundled for internet but wherever I connect it to my laptop, it says from the connection that there is an internet access but it’s not surfing the internet but when connected to my phone it surfs the net! What can be the cause ?

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Ellen Mar 16, 2018 06:48AM WET Vodafone Ghana Support

Hello Macbeth Ofori,

Thank you for sharing this with us.

I will be pleased to assist you.

With regards to the issue of not getting internet access while Mi-Fi is connected to your laptop but do get internet access when it is connected to your phone; this is mostly due to compatibility issue or laptop connectivity setup.

Kindly pass by our retail shop with the laptop and MiFi for further checks and assistance. Click here http://support.vodafone.com.gh/customer/portal/articles/1822177 for our retail shop location.

I trust you are okay with the information.

We are always happy to help; kindly contact us should you require any further assistance.

Thank you for contacting Vodafone. Enjoy the rest of your day.

#HappyToHelp Ellen.

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Macbeth Ofori Mar 16, 2018 02:56PM WET
Thanks so much Ellen will do that and get you with a feedback

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