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Vodafone Stole My Credit!

Emmanuel Oyelude Apr 20, 2018 10:45AM WEST

I credited my mobile account number (020 957 1662) with GHc1.00 at about 08:23 hours on Thursday, 19th April, 2018. After the operation, my credit balance was about GHc1.07.

I was shocked to find only GHc0.37678 in my account this morning. Why did Vodafone steal my credit because I did not use my mobile line for anything between yesterday and this morning.

This is not the first time this type of stealing of credit occurred.

I demand that you restore my credit that you stole immediately.

Up 0 rated Down
Ellen Apr 20, 2018 11:21AM WEST Vodafone Ghana Support

Hello Emmanuel Oyelude,

Thank you for sharing this with us.

I am very sorry for any inconvenience caused you.

As discussed on your chat platform, the deduction was due to the Vodafone live radio service.

I have sent a report with ID 1-R1ZTDC8 for further assistance and feedback will be communicated within 24 hours.

Thank you for contacting Vodafone. Enjoy the rest of your day.

Regards,

Ellen.

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