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Vodafone X bundle

Abena Kwartemaa Agyei Apr 21, 2018 12:57AM WEST

I have been trying to bundle for Xtreme plus for a couple of days now yet the feedback I get is that I’m unable to register for it..or any other Vodafone X bundle..Please I’d ike to know what’s going on and how to resolve this.Also when I call the customer care line I barely get someone to talk to..I could call multiple times and no one answers..what is going on please??

Up -2 rated Down
Richmond Tunu Apr 21, 2018 09:03AM WEST Vodafone Ghana Support

Hello Abena Kwartemaa Agyei,

Good morning and thank you for contacting Vodafone. I am pleased to assist you.

I am sorry you are unable to activate Vodafone x. Kindly confirm your number for checks and assistance.

I look forward to your response

#TheFutureIsExciting. #HappyToHelp. Rich.

Up -1 rated Down
Steve Boateng May 27, 2018 09:15PM WET
I have been experiencing same problem for about three days now I can't activate my x bundle.customer care too promised to fix it but to no avail
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Dorothy Welsing May 28, 2018 08:03AM WET Vodafone Ghana Support

Hello Steve,

Thank you for contacting us, I am happy to be of assistance.

Apologies you are having issues activating the Vodafone x offer.

Kindly assist with the number, process used and the feedback received for checks and assistance.

Waiting for your response.

Thank you for contacting Vodafone and have a nice day.

Regards,

Dorothy.

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Benigna Aug 10, 2018 11:13PM WEST
Please I have also been encountering the same problem. Is there any way to resolve this?? Thank you.
Up 0 rated Down
Dickson ofosu Aug 11, 2018 11:43PM WEST Vodafone Ghana Support

Hello Benigna

Kindly provide your number for checks.

Thank you.

Regard,

Dickson.

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Abbie O Aug 12, 2018 06:49AM WEST
I just started experiencing the same problem
Up 0 rated Down
Dorothy Welsing Aug 12, 2018 09:24AM WEST Vodafone Ghana Support

Hello Abbie O,

Thank you for contacting us, I am happy to be of assistance.

Apologies you are having issues activating the Vodafone x offer.

Kindly assist with the number, process used and the feedback received for checks and assistance.

Waiting for your response.

Thank you for contacting Vodafone and have a nice day.

Regards,

Dorothy.

Up 0 rated Down
Abbie O Aug 12, 2018 02:55PM WEST
The number is 0501358397
And I was using the vodafone app (Vodafone shake)
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Abigail Aug 12, 2018 04:37PM WEST Vodafone Ghana Support

Hi Abbie O,

Please our support team is looking into the issue with the app. Therefore I will kindly ask that you try again in a few hours time.

Alternatively, you can dial *5888# to bundle for Vodafone X offer.

Thank you for contacting Vodafone and have a nice day.

Regards,

Abigail

Up 0 rated Down
Benigna Aug 12, 2018 10:27PM WEST
Please it's Benigna. The number is 0509140406. I'd be rally grateful if something is done about it. Thank you very much.
Up 0 rated Down
Abigail Aug 12, 2018 10:29PM WEST Vodafone Ghana Support

Hi Benigna

Please our support team is looking into the issue with the app. Therefore I will kindly ask that you try again in a few hours time.

Alternatively, you can dial *5888# to bundle for Vodafone X offer.

Thank you for contacting Vodafone and have a nice day.

Regards,

Abigail

Up 0 rated Down
Benigna Aug 13, 2018 01:36PM WEST
Please the problem has still not been resolved. Isn't there anything being done?
Up 0 rated Down
Benigna Aug 13, 2018 01:38PM WEST
Please the problem has still not been resolved. Isn't there anything being done?
Up 0 rated Down
Dorothy Welsing Aug 13, 2018 02:14PM WEST Vodafone Ghana Support

Hello Hi Benigna,

Good Afternoon and thank you for contacting us.

Apologies you are still having issues. Please be informed the app issue is still being worked on by the team and will be resolved shortly.

Kindly use the short code 5888 or *5888# to activate the Vodafone x offer

Apologies for the inconvenience caused.

I am available should you require any further assistance.

Regards,

Dorothy.

Up 0 rated Down
Benigna Aug 14, 2018 11:21PM WEST
Thank you very much. It has been resolved.

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