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5881 offer

Dennis May 15, 2018 12:49PM WET

I had a message from 5881 on the 7th of May, the message said You have 15 days left on your offer. Enjoy the FULL 1000 mins to Vodafone, 100 mins to others and 400MB for HALF price of GHS6 Reply with 215 to sign on... I did that today and there is no reply whatsoever... Nothing indicating that it been processed... I still have my recharged amount of Ghs6 intact.. please help be sign on to this cool offer. please this is my number 0202227578

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David May 15, 2018 01:11PM WET Vodafone Ghana Support

Hello Dennis,

Good afternoon and thank you for contacting Vodafone.

Please be informed you need the fully amount of the plan to activate for the half price promo, then half of the credit will be given back on your account.

However can only bundle for the promo on the same day you got the SMS alert.

#HappyToHelp. David.

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Daniel Jun 12, 2018 12:56PM WET
Hello David,
I have a similar problem, no response after replying with 215. I have more than twice the full cost of the bundle, yet there is no reponse to my request. Any help?
Thanks.
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Elizabeth Jun 12, 2018 02:19PM WET Vodafone Ghana Support

Hello Daniel,

Good afternoon and thank you for contacting Vodafone.

I am sorry you are unable to bundle and I am pleased to assist you.

Kindly be informed that aside you having the full amount of the original bundle, you are to bundle the same day you received the sms.

I am available to help if you need any assistance.

Thank you and have a blessed day.

#HappyToHelp.Liz.

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BOOWUO PIUS Jul 28, 2018 08:39AM WEST
Then its better you reply the client with am alert indicating the amount they should have the full amount or indicating the offer last only on the day you received the sms. Just a line of code or two can have that running.
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Gloria Opoku Jul 28, 2018 12:21PM WEST Vodafone Ghana Support

Hello Valued Customer,

You feedback is duly noted and the team in charge will be notified.

Thank you and have a good day.

Regards,

Gloria.

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