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Network

Adarkwah May 22, 2018 04:56PM WET

I see no service when I insert my sim into my iPhone. How do I solve it

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Fritz May 22, 2018 05:10PM WET Vodafone Ghana Support

Hello Adarkwah,

Thank you for bringing this to our notice.
I will be pleased to assist you.

Kindly confirm if your SIM perfectly works when placed in other phones for further assistance.

Looking forward to your response.

Thank you for contacting Vodafone.

#HappyToHelp. Fritz.

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Edward Jun 23, 2018 03:03PM WEST
I have been using vodafone for so long. I had serious internet connection problems about 3 months ago. I contacted vodafone and I was asked to change my apn from internet to browse. It solved the issue. About a week ago the same internet connection issues came up, I chnaged the apn from browse to internet and even vice versa but still. I have taken my sim card out and requested new internet settings but still. I live at West Legon, maybe its a technical issue?
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Gloria Opoku Jun 23, 2018 05:34PM WEST Vodafone Ghana Support

Hi Edward,

I am sorry the issue has reoccurred.

Please share the number with us to enable us follow up.

Thank you and enjoy your day.

#HappyToHelp Gloria.

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Maxwell Ahugah Oct 31, 2018 04:51PM WET
Dear Vodafone,

WE HAVE A SEVERE NETWORK PROBLEM @ KPORKUVE, Ghana.

I hail from a beautiful town called KPORKUVE, I know you will refer to it as a village (smile). Kporkuve is located in the Volta Region of Ghana. Closest landmark is Ohawu Agricultural College. My hometown can be found within the Ketu North Municipal Assembly.

For some time now, the Vodafone Network has been very poor. We humbly plead for a prompt solution to this problem since it has affected we the indigenes economically.

Thank you.
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Elizabeth Oct 31, 2018 08:37PM WET Vodafone Ghana Support

Hello Adarkwah,

Good evening and thank you for contacting Vodafone.

I apologise for the challenges with the network at your location and I am pleased to help.

Kindly provide your number, type of phone, number of network bars on your phone and the mobile data signal for further assistance.

Standing by for your response.

Thank you and have a blessed evening.

#HappyToHelp.Liz.

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