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Vodafone 5881 offer

Philip May 25, 2018 06:54AM WET

I had a message from 5881 on the 24 of May, the message said .You have 15 days left on your X Monthly offer. Enjoy the FULL 2.7GB data benefit for HALF price of GHS 8. Reply with 216 to sign on. I did that and there is no reply whatsoever some yesterday.. Nothing indicating that it been processed... please this is my number 0507383468

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Abigail May 25, 2018 04:31PM WET Vodafone Ghana Support

Hello Philip,

Thank you for contacting us, I am pleased to assist.

Apologies you could not purchase the bundle per SMS received.

Please be informed that you should have the full amount thus 11.99 in your account to enable the activation of this offer. The system by default takes off the half amount needed for the offer. Checks on your number indicate you had less than 11.99 hence your inability to subscribe. Also the offer is solely valid for activation same day the message was received hence you cannot subscribe unto it again till you receive another prompt to do so. Messages are sent randomly for activation since it is a promotion .

Any inconvenience caused you is deeply regretted.

I am available to assist should you require further assistance.

Thank you for choosing Vodafone as your preferred network. Have a nice day.

Regards,

Amma.

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