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Anigye plan

Dawn May 28, 2018 12:58PM WET

I use my mobile line for data only. But my credit gets deducted everytime for a package called anigye. I want to stop this because I don't want it. I buy data bundles when I want it and I don't want this automatic offers.
Show me how to go about that.
Thank you

Up 1 rated Down
Dorothy Welsing May 28, 2018 01:25PM WET Vodafone Ghana Support

Hello Dawn,

Thank you for taking the time to contact us, I am happy to be of assistance.

Apologies you are having issues with the offer on your account.

Kindly assist with the number for checks and assistance.

Waiting for your response.

Thank you for contacting Vodafone and have a wonderful day.

Regards,

Dorothy.

Up 0 rated Down
Dawn May 28, 2018 01:29PM WET
Where do I send the number to?
Here?
Up 0 rated Down
Dorothy Welsing May 28, 2018 02:24PM WET Vodafone Ghana Support

Hello Dawn,

Please you can assist with the number via this platform or dial 9090 and follow the options to deactivate the offer.

Thank you and have a wonderful day.

Regards,

Dorothy.

Up 0 rated Down
233 20 137 7782‬‬ Jul 25, 2018 10:35PM WEST
How do I subscribe to the anigye plan
Up 0 rated Down
Anita Jul 26, 2018 02:57AM WEST Vodafone Ghana Support

Hello Michael,

Thank you for getting in touch with us, I am happy to help.

please dial 5151 to subscribe at a fee of 10p daily.

I am avaialble to assist you should you require further assistance.

Thank you for contacting Vodafone, have an awesome day,

#HappyToHelp. Anita

Up 0 rated Down
Eddy Aug 15, 2018 10:46AM WEST
Vodafone Charge me a ton of Money for this "Anigye offer" i´ve never ordered. It starts automatically on my phone. I tried to disconnect it but it´s still active and ist still charging me :-(

How is it possible that Vodafone steal my Money from my phone credit?? Please give me reply how to off this nonsense. (Dial 9090 is not going!! So don´t tell me this opportunity!!)
Up 0 rated Down
Abigail Aug 15, 2018 03:49PM WEST Vodafone Ghana Support

Hi Eddy,

Thank you for getting in touch with us, I am pleased to be of assistance.

Apologies for any inconvenience caused you. However , please be informed that the anigye offer renews with 10p daily . Also 9090 is the code to go off the anigye offer.You are required to call the number 9090 and follow the voice prompt to unsubscribe. The platform is working perfectly.

I am avaialble to assist you should you require further assistance.

Thank you for contacting Vodafone, have an awesome day.

Regards,

Amma

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