Hello Vodafone, I am making this complaint on behalf of my dad. He has been complaining that he loses all his credits anytime he recharges. He believes someone is 'stealing' his credits. Can you kindly assist him by looking into the issue for the old man? Thanks
Good morning and thank you for contacting us. I do apologise for the deduction on your dad’s account. I am pleased to assist you.
Please provide us with the number for checks and assistance.
Hope to hear from you soon.
Thank you for contacting Vodafone and have a great day.