Why is it that I've paid for the fiber refill only 2 weeks ago, yet It just stopped working for some unknown reason?
Good evening and thank you for contacting Vodafone.
I am sorry your internet is not working and I am pleased to help
Kindly provide your broadband number, modem serial number and an alternative number and also confirm the status of the light indicators on the modem for checks and assistance.
Standing by for your response.
Thank you and have a blessed evening.#HappyToHelp. Liz