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Vodafone sika kesie promo

Michael Oct 02, 2018 03:17PM WEST

I had news at 12 midnight yesterday that the promo had been extended to march 2019, ...will no draws be held?..I have been participating for the past one year (sept.2017 - sept.2018), unrelenting, does it mean I have been disqualified?

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Rich Oct 07, 2018 12:07AM WEST
Eeii Vodafone, promotions has become another means to........poor People. Oooh
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Anita Oct 07, 2018 06:23AM WEST Vodafone Ghana Support

Hello Rich,

Thank you for getting in touch with us.

Apologies for any inconvenience caused you.

Kindly share details on the issue with us for assistance.

I look forward to your response.

Thank you for contacting Vodafone, have an awesome day.

#HappyToHelp. Anita.

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Rich Oct 07, 2018 09:49AM WEST
Ghanaians love Vodafone. And for that matter most people like to participate when it comes to promotions, sika k3si3 promo draw winners really shocked people like us.
NOTHING WAS ANNOUNCED, all of the sudden, pictures were posted on Instagram indicating the winners for the draw.😨 I believe the heart of participants
Got fainted. (most Ghanaians sometimes believe that winner are chosen even before the promotion begins and it seems...... I believe Vodafone can prove to Ghanaians how sincere and loyal they are to the customers cos we believe the future is excited and we're READY..
THANK U
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Dorothy Welsing Oct 08, 2018 10:25AM WEST Vodafone Ghana Support

Hello Rich,

Good Morning and thank you for your your feedback.

Please be informed the offer is still ongoing and has been extended to March 2019 and customers who have the highest score and have won are contacted and assisted with details on how to redeem their prize.

Do contact us again if you require any further assistance.

Thank you for contacting Vodafone and have a nice day.

Regards,

Dorothy.

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Abdul-Baasit Oct 09, 2018 03:39PM WEST
But why do you keep postponing the promo? Especially you don't give messages to your customers informing them about the postponement of the promo. Why is that so? Thank you
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Gloria Opoku Oct 09, 2018 04:07PM WEST Vodafone Ghana Support

Hello Abdul-Baasit,

Thank you for the feedback. Kindly be informed that notifications were sent out to customers but I am sorry if you did not receive it. Please be assured that your feedback will be shared with the team for consideration.

Thank you for choosing Vodafone and have a great day.

Regards,

Gloria.

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Michael Evans Amoah Oct 09, 2018 09:09PM WEST
Have you held a draw this week yet.I ask because earlier contacts made to the customer service rep.(Elizabeth) , promised there was going to be a draw this week, which time and day are yet to be communicated... Pls vodafone can only be fair to most of us if the in inconsistencies are cleared and the process made a little transparent and fair.we are very cognisant of your terms ,but imfortion sharing i believe is not too much to ask.
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Elliot Oct 10, 2018 05:11AM WEST Vodafone Ghana Support

Hi Michael Evans Amoah,

Thank you for contacting Vodafone. I am pleased to assist you.

Please be informed that details about will be shared with the public once available.

Thank you.

#HappyToHelp. Elliot.

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