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Problem with new vodafone X sim

Enoch Khatri Nov 21, 2018 11:21PM WET

I bought a new Vodafone X sim and i have placed it in my phone but it looks like it is not activated but has been registered with my details

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Anita Nov 22, 2018 04:04AM WET Vodafone Ghana Support

Hello Enock Khatri,

Thank you for getting in touch with us.

Apologies for your inability to access the mobile service, I am pleased to assist.

Checks show the number is not registered which means the registration wasn’t successful hence you will be required to visit the nearest Vodafone retail shop with a valid ID for assistance with registration.

I am available to assist you should you require further assistance.

Thank You an have an awesome day.

#HappyToHelp. Anita.

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