Terms & Conditions

Organizing entity:  VODAFONE GHANA

1. Duration & Participation

1.1              VODAFONE “MEGA PROMO” is an SMS based Play for Free Trivia Game and Subscription Service. The Promotion to be called the “Live Your Life Promotion” which will run from 1st April 2021 to 31st  March 2022. Throughout the course of the Promotion, subscribers enjoy personality type questions and answers daily while receiving various informative facts around their personality

1.2               Types of Promotion and Participation Options

To be a Participant, a subscriber needs to:

  • Dial the USSD Code *580# and follow the instructions. Only upon receipt of the subscription SMS will one be deemed a subscriber to the service.
  • Send an SMS (with a predefined advertised keyword) to the promo short code 580.

Upon Subscription, a participant will be charged GHS 0.40 per day and receive the first question of the day through the 580 short code. There is no charge for the subsequent questions received.

During the Promotion, different infotainment services may be promoted in

the same manner.

2. Eligibility

2.1              The Promotion is open to residents of Ghana that are subscribers of Vodafone, (both pre-paid and post-paid), who are over 18 years old, excluding all employees, representatives and agents of the Organizer, their respective parents and/or affiliated companies, Contest suppliers, and those with whom any of the foregoing are domiciled. The person that owns the SIM card or has express authorization from the SIM card’s owner (i.e. authority note and a valid national ID of the owner) to use it is considered the Participant.

3. Promotion Features 

3.1              Every SMS contains the question, the number of points the Participant stands to win and 2 answer variants in the format 1=AAAAA, 2=BBBBB, 3 = CCCCC The Participant must select the correct response and send the corresponding number 1 or 2 or 3 or the options verbatim to get the maximum points.

3.2              For every response a Participant sends to a question, the participant shall receive in return one SMS, informing him of the correct answer, and also containing the next question.

3.3              Participant’s SMS will be limited to 5 per day.

3.4              For every correct answer a Participant sends as a response to a question SMS the user will receive 20 points. For every incorrect or invalid the user will receive 10 points. Points will be accumulated for Participants who answer questions on 580.

3.5              In case Participant does not have sufficient credit to receive the Subscription SMS in the Premium Service on a specific day, he will NOT enjoy ANY of the benefits.

3.6              Participants can terminate their subscription by sending “STOP” to the Promotion’s short code, free of charge.

3.7              Participant’s subscription can also be canceled by the Organizer in the event where a clear expression of non-interest in participating to the Promotion is communicated by the Participant via SMS communication (e.g. the Participant is sending an SMS message reporting “I do not want to participate”).

4. Additional capabilities

4.1              Participants can get more information about the Promotion by sending “INFO” to the Promotion’s short code.

4.2              Participants can get their last unanswered question for free by sending “LAST” to the PROMOTION’s short code.

4.3              Participants can get to know their points in the Personality Test Game for free by sending “POINTS” to the Promotion’s short code.

5. Game Periods & Prizes

5.1              The Promotion is comprised of monthly and final periods of play (Prize Period), with each Prize Period being independent of all others. The Participant with the most points for a prize period subject to any eligibility criteria shall be rewarded with the applicable Prize Period reward.

5.2              For each Prize Period, below are the specific number of prizes available.

Prizes Participants Freq Winners Per Period Unit Value Total Promo Winners Total Value Draw Dates/Time
Premium – Cash  

Personality Test Subscribers only

Monthly 1 2500 6 15000 Monthly
Premium – Cash Final 1 50,000 1 50,000 Final


5.3              Prizes must be accepted as awarded. Prizes will be delivered within 30 days from the end of the Promotion Period, at a time and place that will be communicated within 10 days after the end of the Promotion Period.

5.4              Any expense not explicitly indicated as part of the prize, including but not limited to insurance, travel expenses, accommodation, license fees or taxes, are the responsibility of the winner.

6. Winner selection, notification and prize forfeiture

6.1              Every winner will be contacted by the Organizer on the mobile phone number he has used to participate in the Promotion. Three (3) Consecutive voice call attempts will be made each day by the Organizer to contact the mobile number of the winner within 7 days. If the winner cannot be contacted during this period, he is disqualified and forfeits the prize and the Organizer will attempt to contact the next runner up.

6.2              The winner is required to provide proof of eligibility and sign a prize acceptance form (as requested by the Organizer) before prizes can be collected. If the winner fails to provide sufficient proof within fifteen (15) business days, he is disqualified and forfeits the prize and the next runner up is contacted.

6.3              If the winner has any outstanding debts towards the Organizer, these need to be settled within three (3) days from being contacted by the Organizer. If outstanding debts are not settled within that period, the winner forfeits the prize.

6.4              By accepting a prize, a winner consents to the use of his first name, initial of last name, city of residence, photograph and likeness in any promotional material produced by the Organizer. Such use does not entitle the winner to any further compensation.

6.5              Prize Winners are required to be available for media interviews.

6.6              Prizes are limited to a maximum of one (1) prize per prize category (as defined in section 3.4), per physical person and per number.

6.7              Prize winners will be required to choose between one of the two following ways to collect the cash: winner can come in person to the Vodafone office that will be indicated by Vodafone and get cash money there, or money may be transferred on winner’s bank account or Mobile Money Wallet.

7. Abuse and disqualification

7.1              Participants are not allowed to use machines that send automatically SMS messages or automate/facilitate the answer process or any other alternative of sending SMS messages, other than the mobile phone (this prohibits the use of any GSM modems attached to a computer or mobile phones attached to a computer). The Organizer has the right to disqualify any Participant under the suspicion of breaking this condition.

7.2              The Organizer may refuse to award any prize to a Participant if any irregularities or fraudulent activities are detected.

8. Organizer’s responsibilities

8.1              Organizer’s responsibility is strictly limited in giving the Prizes. The Organizer cannot be held responsible for any delay or impossibility of sending, receiving and/or billing SMS messages because of a technical problem. All the SMS messages will be considered received by the Organizer when they are registered in the Promotion’s IT system and not when they are sent by the Participant. All the SMS messages will be considered received by the Participant at the moment they were sent from the Promotion’s IT system. Participants recognize and accept that the journal of the informatics system of the Promotion’s IT System is the proof of the date and time of their receiving/sending each SMS message.

  • Disclaimer of Warranties
    • Vodafone makes no warranty, implied or express, that any part of the Promotion will be uninterrupted and error-free.
    • Neither Vodafone nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any Participant for participating in the Promotion.
    • Vodafone shall not be responsible for any technical malfunction of any telephone or lines, computer on-line systems, servers, or providers, computer equipment, or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to Participant’ or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials on the Promotion.
    • By entering the Promotion, Participant agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted or made against Vodafone, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from acceptance, including without limitation, personal injuries, death and property damage.

10. Personal Data Protection

10.1          By participating in the Promotion, the Participants expressly agree that personal data which they supply shall be processed by the Organizer for the purposes of executing the Promotion and also for the purpose of publicizing the Promotion and the Organizer. It is hereby specified that the Organizer  guarantees that publicity, entailing the sharing with third parties of personal data supplied as a result of participation in the Promotion, (including through television, the press, leaflets and other means and formats of communication) shall be made only with respect to the winners of the Prizes and will only indicate the given names and surnames of the winners, the location of their place of residence, their images and voices (contained in photographic records, audio, video and other types of records, made with the purposes of publicity connected to the Promotion).  The winning Participants give, through their participation in the Promotion, express consent for the use of this data in formats herein defined. Following the termination of the Promotion, the personal data will be destroyed.

10.2          In accordance with local laws and regulations, the Organizer respects the privacy of Participants of this Promotion, by which it is committed to the use of technology in a transparent form and in strict observance of the rights, freedom and guarantees of the citizens and by the reservation of the intimacy of their private and family life. The personal data collected within the scope of this Promotion will be treated as private and confidential. It shall not be disclosed to other individuals or organizations, except in the event of legislation to the contrary or where such is authorized by the Participants themselves. The data will be stored on servers with access controlled on a need-to-know basis and limited by passwords.

11. Governing Law & Amendments

11.1          This Promotion is organized under and governed by the laws and statutes of Ghana.

11.2          These Terms & Conditions are valid during the Promotion Period until amended or suspended by the Organizer.