Terms & Conditions
Organizing entity: VODAFONE GHANA
1. Duration & Participation
1.1 VODAFONE “CONTENT SERVICES PROMO” is an Incentive Scheme designed to promote the Interactive skilled based SMS & Mobisite content Services exclusively for Vodafone subscribers which gives access to a bouquet of premium services and the freedom to select whatever they want! The overall initiative consists of Interactive Content Servicesand a Mobisite which incorporates leaderboard features and charged at a daily fee, giving the participants with the highest points the possibility of getting rewards.
The Interactive Content Services are ongoing services on the Vodafone Network and the Promotional Incentive Scheme accompanying these services are also designed to incentivize recruitment to these services. The Incentive Scheme can however be removed at anytime on the discretion of the ORGANIZER upon prior notice to subscribers
1.2 Means of Participation
Participation may be on any of the following:
Vodafone customers who subscribe to either of the services may be prompted to enter the other available services.
Participation: Vodafone subscribers will join a service by either dialing a USSD code, sending a Keyword to a short code or get prompts to join through other recruitment channels such as SAT PUSH/smart messaging or Web recruitment. If the subscriber confirms subscription by sending an SMS to the short code or dialing a USSD code for a particular service, access to that service is granted at a daily subscription cost of GHS 0.27 (incl. VAT) for Guessing Game and IQ Test service and a daily subscription cost of GHS 0.22 (incl. VAT) for M-Learning(French) service is applied daily after subscription.
Participation in the draws
To stand a chance of winning premium rewards in the Content Promo a customer needs to either dial the USSD code and follow the instructions or send an SMS to the short code. Specific Keywords- such as “OK” sent to respective short codes would generate a Welcome SMS and content of the day (MT Charge if the user is successfully charged). Only upon receipt of the welcome SMS will one be deemed a subscriber of the SERVICE according to these Terms & Conditions. No charges will apply until the aforementioned subscription process is complete.
For the rest of the SERVICE PERIOD, the Subscriber will be served 5 questions daily in each of the service through respective short codes. In order for a Subscriber to be eligible for the Prize of a specific prize period, he/she must be successfully charged at least once within this period.
The Premium Guessing Game offers users the chance to receive up to 5 clues in order to guess the correct answer to a riddle. Charged users can play up to 5 riddles a day at 0.27ghc/day and receive points to enter the draws. Users accumulate points towards the draws upon first subscription and every successful charge. To subscribe to this service a subscriber needs to dial the USSD *2127*1# and follow the instructions or send specific keywords such as “OK” to the short code 2127.
The IQ test offers users the chance to participate in answering interesting and intelligent questions that challenges the mind and helps discover hidden skills. Charged subscribers are served 5 questions daily at 0.27gh. Users accumulate points towards the draws upon first subscription, and every successful charge. To subscribe to this service a subscriber needs to dial the USSD *2128*1# and follow the instructions or send specific keywords such as “OK” to the short code 2128.
M-LEARNING (FRENCH TEST)
The French lessons offers interactive learning sessions, making learning a new language easy. Charged subscribers are served up to 5 questions a day at 0.22ghc/day and receive points to enter the draws. Users accumulate points towards the draws upon first subscription, every successful charge and upon answering the questions (i.e. for correct and wrong answers). To subscribe to this service a subscriber needs to dial the USSD *2129*1# and follow the instructions or send specific keywords such as “OK” to the short code 2129.
Only upon receipt of the welcome SMS will one be deemed a Subscriber to the Service according to these Terms & Conditions. No charges will apply if the aforementioned subscription process is complete and also there is no charge for the questions received.
2.1 The PROMOTIONAL Incentive Scheme is open to residents of GHANA that are prepaid subscribers of the ORGANIZER, who are over 18 years old, excluding all employees, representatives and agents of the ORGANIZER, their respective parents and/or affiliated companies, Content suppliers, and those with whom any of the foregoing are domiciled. The person that owns the SIM card or has express authorization from the SIM card’s owner to use it is considered the PARTICIPANT, regardless of the actual user of the phone.
3. Game Periods & Prizes
3.1 The Incentive Scheme comprises Weekly and Quarterly periods of play (PRIZE PERIOD), with each PRIZE PERIOD being independent of all others.
3.2 For each PRIZE PERIOD, the corresponding prizes will be awarded to the winners based on the following mechanism:
3.2.1 DRAW: One draw will be held each Week and Quarterly. Subscribers will collect points for each subscription renewal in the interactive service and the one collecting first the most points will be eligible for the reward. In the M-Learning service, subscribers will also receive points by replying to the questions. Also, on 1st subscription only, subscribers will earn points, which will also count towards the most points.
3.2.2 Each eligible subscriber will be allotted a number of entries equal to the number of points s/he has accumulated by the end of the PRIZE PERIOD.
3.3 To be eligible to participate in the PREMIUM DRAW for any PRIZE PERIOD, the subscriber must have been successfully charged at least once at the daily subscription cost of 0.27ghc for Guessing Game and IQ Test service and GHS 0.22 for M-Learning(French) service (VAT inclusive for all) within the PRIZE PERIOD after which he/she will receive a SUBSCRIPTION SMS.
3.4 For each PRIZE PERIOD, a specific number of prizes are available, as defined in the table below:
|Prizes||Service||Freq||Winners Per Draw||Unit Value||Total Promo Winners||Total Value||Draw Dates/Time|
|On Net Prizes||IQ Tests||Weekly||2||GHc 50 airtime||104||5,200||Weekly|
|Guessing Game||Weekly||2||GHc 50 airtime||104||5,200||Weekly|
|M Learning||Weekly||2||GHc 50 airtime||104||5,200||Weekly|
|Samsung Note10 or Cash||IQ Tests||Quarterly – 90 days||1||GHc 10,000||4||40,000||Quarterly – 90 days|
|Cash||Guessing Game||Quarterly – 90 days||3||GHc 10,000||12||120,000||Quarterly – 90 days|
|Talk-time||M Learning||Quarterly – 90 days||1||GHc 2,400||4||9,600||Quarterly – 90 days|
3.5 PARTICIPANTS charged at least once are eligible to participate in the respective draws.
3.6 Prizes must be accepted as awarded and may not be transferred or exchanged. Prizes will be delivered within 30 days from the end of each DRAW PERIOD, at a time and place that will be communicated within 10 days after the end of the DRAW PERIOD.
3.7 Any expense not explicitly indicated as part of the prize, including but not limited to insurance, travel expenses, accommodation, license fees or taxes, are the responsibility of the winner.
3.8 The ORGANIZER reserves the right to withhold the prize until satisfied that the claim is valid.
3.9 The ORGANIZER reserves the right to terminate the Incentive Scheme at any time without prior notice.
4. Game & Points
4.1 The first SMS sent to respective service short code by the user, allows the user to enter the free Week and is called the REGISTRATION SMS. In response to the REGISTRATION SMS the user will receive three (3) SMS: 1) a welcome SMS, 2) a SMS notifying the user that the day’s test/quiz/lessons is about to start and 3) an SMS with the first question/clue of the day.
4.2 Every SMS with a question contains the question, answer variants in the format 1=AAAAA, 2=BBBBB. The user must select the correct response and send the corresponding number 1 or 2 or the options verbatim. This applies only to IQ Test and French Lessons.
4.3 Across all services, users receive 100 points upon first subscription to each service and upon successful daily renewal in the service.
4.4 For every correct answer to a question, the user will receive 20 points. For every incorrect answer, user gets 10 points. Subscribers would receive no points for invalid answers.
5. Cost & Subscription
5.1 Every SUBSCRIPTION SMS successfully received from the short code 2127 is charged at 0.27 GHS inclusive of all taxes. Every SUBSCRIPTION SMS successfully received from the short code 2128 is charged at 0.27 GHS inclusive of all taxes. Every SUBSCRIPTION SMS successfully received from the short code 2129 is charged at 0.22 GHS inclusive of all taxes.
5.2 The Weekly and Quarterly Prize draws will be executed as follows:
5.3 In case a subscriber does not have sufficient credit to receive the SUBSCRIPTION SMS on a specific day he will NOT enjoy ANY of the benefits.
5.4 SUBSCRIBERS can terminate their subscription by sending “STOP” to the respective service short code, free of charge or by dialing *2127*0# to cancel subscription to Guessing Game; *2128*0# to cancel subscription from IQ Test, *2129*0# to cancel subscription from M-Learning (French Test)
5.5 Subscribers’ subscription can also be canceled at the sole discretion of the ORGANIZER in the event that a clear expression of non-interest in participating in the promotion is demonstrated by the subscriber via SMS (e.g. the Participant is sending an MO message reporting “I do not want to participate”).
6. Additional capabilities
6.1 SUBSCRIBERS can get more information about the promotion by sending “INFO” to the respective service short codes.
6.2 SUBSCRIBERS can get their last unanswered question in the service M-Learning (French Test) for free by sending “LAST” to 2129.
6.3 SUBSCRIBERS can get to know their points for free by sending “POINTS” to the respective service short code
6.4 SUBSCRIBERS can get to retrieve their credentials for free for accessing the Mobisite by sending “PASSWORD” to the respective service short code.
7. Winner selection, notification and prize forfeiture
7.1 On a weekly basis, winner(s) will be selected (as specified in section 3).
7.2 For every prize, available in the PRIZE PERIOD, one winner and 30 runner-ups are selected.
7.3 Every winner will be contacted by the ORGANIZER on the mobile prepaid number he has used to participate in the Incentive Scheme. Three (3) consecutive voice call attempts will be made each day by the ORGANIZER to contact the mobile number of the winner within 7 days. If the winner cannot be contacted during this period, he is disqualified and forfeits the prize and the ORGANIZER will attempt to contact the next runner up.
7.4 The winner is required to provide proof of eligibility and sign a prize acceptance form (as requested by the ORGANIZER) before prizes can be collected. If the winner fails to provide sufficient proof within fifteen (15) business days, he is disqualified and forfeits the prize and the next runner up is contacted.
7.5 If the winner has any outstanding debts towards the ORGANIZER, these need to be settled within three (3) days from being contacted by the ORGANIZER. If outstanding debts are not settled within that period, the winner forfeits the prize.
7.6 If the winner and all runner-ups forfeit the prize, the prize is deemed unclaimed and remains at the disposal of the ORGANIZER.
7.7 By accepting a prize, a winner consents to the use of his first name, initial of last name, city of residence, photograph and likeness in any promotional material produced by the ORGANIZER. Such use does not entitle the winner to any further compensation.
7.8 Prize Winners are required to be available for media interviews.
7.9 Prizes are limited to a maximum of one (1) prize per prize category (as defined in section 3.4), per physical person and per MSISDN.
8. Abuse and disqualification
8.1 SUBSCRIBERS are not allowed to use machines that send automatically SMS messages or automate/facilitate the answer process or any other alternative of sending SMS messages, other than the mobile phone (this prohibits the use of any GSM modems attached to a computer or mobile phones attached to a computer). The ORGANIZER has the right to disqualify any SUBSCRIBER under the suspicion of breaking this condition.
8.2 The ORGANIZER may refuse to award any prize if any irregularities or fraudulent activities are detected.
9. Organizer’s responsibilities
9.1 ORGANIZER’s responsibility is strictly limited in giving the Prizes. The ORGANIZER cannot be held responsible for any delay or impossibility of sending, receiving and/or billing SMS messages because of a technical problem. All the SMS messages will be considered received by the ORGANIZER when they are registered in the PROMOTION’s IT system and not when they are sent by the SUBSCRIBER. All the SMS messages will be considered received by the SUBSCRIBER at the moment they were sent from the PROMOTION’s IT system. SUBSCRIBERS recognize and accept that the journal of the informatics system of the PROMOTION’s IT System is the proof of the date, hour, minute and second of their receiving/sending each SMS message.
10. Personal Data Protection
10.1 By participating in the PROMOTION, the SUBSCRIBERS expressly agree that personal data which they supply shall be processed by the ORGANIZER for the purposes of executing the Incentive Scheme and also for the purpose of publicizing the Incentive Scheme and the ORGANIZER. It is hereby specified that the ORGANIZER guarantees that publicity, entailing the sharing with third parties of personal data supplied as a result of participation in the Incentive Scheme, (including through television, the press, leaflets and other means and formats of communication) shall be made only with respect to the winners of the Prizes and will only indicate the given names and surnames of the winners, the location of their place of residence, their images and voices (contained in photographic records, audio, video and other types of records, made with the purposes of publicity connected to the Incentive Scheme). The winning SUBSCRIBERS give, through their participation in the Incentive Scheme, express consent for the use of this data in formats herein defined. Following the termination of the Incentive Scheme, the personal data will be destroyed.
10.2 In accordance with local laws and regulations, the ORGANIZER respects the privacy of SUBSCRIBERS of this Incentive Scheme, by which it is committed to the use of technology in a transparent form and in strict observance of the rights, freedom and guarantees of the citizens and by the reservation of the intimacy of their private and family life. The personal data collected within the scope of this Incentive Scheme will be treated as private and confidential. It shall not be disclosed to other individuals or organizations, except in the event of legislation to the contrary or where such is authorized by the SUBSCRIBERS themselves. The data will be stored on servers with access controlled on a need-to-know basis and limited by passwords.
11. Governing Law & Amendments
11.1 This PROMOTION is organized under and governed by the laws and statutes of GHANA.
11.2 These Terms & Conditions are valid during the PROMOTIONAL Incentive Scheme PERIOD until amended or suspended by the ORGANIZER.